And The Rowdism Continues...

By Neeraj Shinde
Bangalore, India
http://shindeneeraj.blogspot.com/

It’s not even a year passed with the rowdy bus conductor episode I’d encountered with one of the bus conductors in the Navi Mumbai Municipal Transport, NMMT. Actually, I always wanted to include the whole story of this rowdy bus conductor in my Blog. But, the newspaper stories spoke it all. I am whole-heartedly grateful to the Daily News & Analysis, DNA Team for placing the shocking incident that took place with me in the form of a good, social-awakening story in their news-paper.

But this is not what this post is all about. I am in Bangalore now and have not given up traveling in the local city buses. I usually prefer to travel in BMTC buses to and fro my office and home. And what I’ve noticed is that the bus conductors are smarter than the ones in Mumbai. They have developed a unique way to earn some extra income in their profession.

Well, let me explain this. A bus conductor deferring the return of the money to the passengers due to unavailability of change is not at all new to most of us. I think this must be common to all the places around India. Most of us forget to ask back and forget the money thus, leaving the bus conductor with a profit for which he is knowingly or unknowingly waiting for. The money goes to his pocket; doubtless! This is a common phenomenon and I don’t feel a need to blame the bus conductors here. But certainly, if conductors are denying returning your money immediately despite having enough change then it’s for sure he deserves blame.

The recent bus conductors I met here in Bangalore are further smarter. This is how it goes! Everyday I travel from JP Nagar to Dairy circle in the local BMTC buses. It costs me Five rupees per journey. One fine day when I was on my return journey from my office, I gave a five rupee coin to the Bus conductor. Surprisingly, he gave me a Two rupee coin back. I wondered. Certainly, it’s surprising to discover that the bus fares had slashed down overnight Esp. in this age of inflation. I thought of asking him back to get a confirmation. He nodded and walked away murmuring some words in Kannada. But what was more important here was not the reduced fare, but the fact that I was not given a ticket. And by the time I could see this guy back, I’d got down from the bus. May be he forgot, I thought.

The story doesn’t end here. I was even more surprised when I met another conductor probably, of the same species who gave me a Two rupee coin back and sneaked away without giving me a ticket. I resisted and this time asked for a ticket. Initially, my words were ignored but later considered when I insisted. He asked me back for the Two rupee coin upon which I got a ticket issued. The story was now making some sense. Passengers have an option of traveling a distance worth Five bucks by either paying the entire cost, getting a ticket issued or by paying just Three bucks without a ticket. Smart, isn’t it? This principle is based on ‘mutual co-ordination’ in which the bus conductor earns a couple of rupees more per passenger whereas, the passenger saves a couple of bucks per journey. And this works very well if the passenger is traveling for short distances. Believe me! On the contrary to the mutual co-ordination principle, the conductor would not bother to pay you back your ill-deserved Two rupees if you seem to be very naïve or non-resident of the city. That makes the conductor further richer by Two rupees. Who the heck bothers about BMTC? Seriously, bus conductors of the other cities have lot more to learn from these.

No matter it’s very hard to sustain such instances in our day to day life. Most of the times it makes sense to ignore such occurrences instead of quibbling over things you don’t have your control upon. Esp. when we are aware that there’s lots more happening above mere bus conductors and drives; I prefer not to name them. Still I wish I would have fought here, bringing this clandestine to light; but I don’t want to get featured in the newspaper headlines, again. :(

The NMMT Rowdy Bus Conductor Episode

I am a lazy developer!

By Neeraj Shinde
http://shindeneeraj.blogspot.com

No, do not go with the word ‘lazy’ here. Because it does not mean what it sounds like. I notice that I have become a kinda lazy programmer since I’ve joined Oracle Corp. But do not be under a wrong notion here, thinking that I do not work at all – it’s just that I have become smarter in my work and save ample time for other activities.

Laziness is complied by smartness. So when I say lazy, it means one who thinks hard and acts smart. Definitely, working smarter fetches more recognition than slogging hard to complete a task. It really doesn’t make much sense to work hard in digging out the cause for the problem just to end up to discover that the problem was not really a problem at all. All it takes is an out of the box thinking approach and a little bit of experience on the subject to quickly resolve issues.

Thanks to the Oracle’s work culture which gives me ample freedom to fix my own problems. Flexible work timings definitely boost the morale of the employees to act smarter. This try to develop the feeling that Oracle’s problems are my own problems and it’s me who is going to decide how to fix them. Every fix, every enhancement is an achievement which is the source of new vigor to face newer problems.

One more thing which I’ve recently learnt is a quicker way to fix problems. I call this an Indexed approach towards problem solving which I bet is the smarter approach for quicker answers. All you need to have is a little bit of sincerity and a great deal of process compliance. Let me explain this! As days go by in the life of a developer, he keeps on encountering numerous issues – the so called bugs the solution to which might be many. Each solution need not be called the best or rather a solution which you would call the best in one context would not be the same in another scenario. A solution is paramount for the customer and that’s why you are paid, right? But what is more important from the developer’s point of view is not the solution; it’s the approach which gains significance in a long term. Indexed approach suggests that a developer should take a note of the approach and the tools needed to implement this approach in order to mould it into a workable solution. A solution is mere incidental and cannot be generalized. One should rather remember the approaches.

Keeping in sync with this methodology, I’ve now started maintaining a personal repository of the tools, scripts, handy queries, documents etc. which provide me a smarter way to build solutions. Indexing refers to the fact that the problem statement itself should suggest you the location of the information needed to build up a workable and possibly the best solution.

That’s why I say, “Knowledge is not knowing everything, it’s all about knowing where everything is stored”.